Our pick for best overall home security company is Vivint. Their wide assortment of available, high-quality equipment and affordable monitoring options allow their customers to experience highly customizable security that can be optimized for individual needs.
Forbes Advisor picked ADT as the Best Pro Monitoring security company on our 2021 list of Best Home Security Companies. ADT offers multiple home security monitoring plans as well as equipment packages. Monitoring ranges from $28.99 per month to $59.99 per month and equipment packages cost between $9 and $14 per week.
Conclusion: Vivint is better than ADT, but there are even better options. The winner this round is Vivint. It's less expensive for the same or similar equipment, offers a better user experience and requires no contracts.
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Who is ADT biggest competitor?
Answer: ADT's main competitor is Vivint. The two companies are the largest in the security industry, and they have been competing to gain a larger share of residential customers for several years. Other competitors include Comcast Security, Frontpoint Security, and SimpliSafe.
Both SimpliSafe and ADT are highly regarded home security companies, both with A+ ratings by the Better Business Bureau. SimpliSafe packages cost more upfront, with lower monthly monitoring fees. ADT costs less upfront and includes professional installation, but the monthly charges are higher.
But even with those updates, ADT probably isn't worth its steep price. Despite the system performing adequately, its poor user experience, clunky design and high prices make it one of the least enticing professional home security systems on the market.
ADT offers indoor, outdoor, and doorbell cameras. With a camera and one of the two ADT Command + Video Security plans, you can enjoy remote viewing, cloud storage, and 24/7 professional video monitoring. 24/7 professional video monitoring is a rare and useful feature (but you'll pay heavily for it).
Both Ring and SimpliSafe are reputable companies and both have an A+ rating with the Better Business Bureau (BBB). Ring has less expensive packages, a 1 year warranty, and a 30 day trial period. Although SimpliSafe has pricier packages, it offers a longer warranty period of 3 years and a longer trial period of 60 days.
Ring Protect Basic costs $3.99/month or $39.99/year. Ring Protect Plus includes video recording for all doorbells and security cameras in your home. You also get an extended warranty plus 10% off select Ring products on Ring.com and Amazon.com. Terms and conditions apply.
With SimpliSafe's professional monitoring and police dispatch, they call you when the alarm is triggered. If you don't answer, they contact the backup number. If the secondary contact doesn't answer, then a SimpliSafe representative calls 911.
Can an ADT security system be hacked? Other than the usual vulnerabilities of all wireless security systems, ADT doesn't have any alarming hacking risks. There have been hacking reports about some ADT cameras with DVRs, but the attacks were limited to a certain model of DVR.
Ring Alarm is a DIY home security system, so you won't need to pay installation or activation fees. Overall, Ring has one of the least expensive base costs in our Best Home Security Systems of 2022 rating and may be a great option for those looking for a home security system on a budget.
Existing customers can negotiate a new monthly rate with ADT. You can ask for an ADT discount or promotion no matter how long or short you've been a customer. Long-term customers should ask for a loyalty ADT discount to lower your monthly fee on your bill.
Any time after your first year, ADT has the right to increase the annual service charge. 3 If they do so, you have up to 30 days to object to the price increase in writing. If ADT doesn't waive the increase, you can terminate your contract without paying an early termination charge.
While ADT only offers a three-year, binding contract, SimpliSafe offers a month-to-month contract. That means that if you don't want their services anymore, you can cancel anytime without a fee. With ADT, in contrast, you'll have to pay your contract out after the first six months.
Choose from two month-to-month monitoring plans: the Standard plan at $17.99 a month or the Interactive plan at $27.99 a month, which includes remote arming/disarming through the SimpliSafe app, app alerts, secret alerts, video alarm verification, recordings from up to 10 SimpliSafe cameras, and smart home integration.
Then, there's the choice of installing SimpliSafe yourself or taking advantage of the flat-rate $99 SimpliSafe professional installation. SimpliSafe also offers a 10% discount when you add the Interactive Monitoring package to your purchase.